Dolly Raises $7.5 Million to Grow Same Day Retail Delivery Service
The company has delivered tens of thousands of items from name brands such as Costco, Crate & Barrel, Lowe’s and The Container Store, and is now operating in 11 major US markets with plans to expand into at least 15 new markets before the end of the year
SEATTLE, May 2, 2019-- Dolly has raised $7.5 million in new capital to fund expansion of its same day retail delivery service. Unlock Venture Partners led the investment with support from original Dolly investors, Maveron and Jeff Wilke, CEO, Amazon Worldwide Consumer. Unlock Partner Andy Liu has joined Dolly’s Board of Directors. Dolly has now raised $20+ million overall.
Dolly launched in 2014 with the promise of creating a more affordable, convenient and customer-oriented same day delivery service. Since then, Dolly has completed tens of thousands of deliveries for name brands including Big Lots!, Costco, The Container Store, Crate & Barrel and Lowe’s. Dolly’s service is currently available in Seattle, Portland, San Francisco, Los Angeles, Orange County, San Diego, Denver, Chicago, Boston, Philadelphia and Washington, DC, and the company plans to expand into at least 15 new markets later this year.
Taking additional capital now will expedite Dolly’s entrance into new markets and facilitate its plans to expand nationally and eventually international. The investment will also allow Dolly to grow its operational and technical teams.
Dolly’s service is easy to use, and guarantees both the price and timing of deliveries. Customers tell Dolly when, where and what they need delivered, via the company’s website or mobile app. They select one or two Helpers (Dolly’s term for the truck owners who provide the delivery services), and get an instant, guaranteed price. Within minutes, they’re connected to a Helper, who will schedule and complete the service request. All deliveries are backed by the company’s damage protection program and commercial liability insurance.
“Dolly is completely focused on optimizing the customer’s delivery experience,” says Mike Howell, CEO at Dolly. “We provide a transparent quote upfront that can be scheduled within a 30-minute window as soon as 90 minutes out. Whether the item is big or small, Dolly is the best option. We make same day delivery easy.”
“In performing our diligence, we heard from customers time and again how satisfied they are with Dolly’s service, customer support, price and time guarantees,” says Liu. “The company and its world class team has grown rapidly but also thoughtfully, carefully planning expansions around market demographics. Our support will allow Dolly to accelerate this approach. Industry data shows that people are tired of the same old unpredictable and expensive delivery services. So-called last-mile delivery is in desperate need of an upgrade, and Dolly is in a great position to lead this space.”
Dolly is an on demand delivery company based in Seattle, Washington. The company was founded in 2014 and has established retail relationships with Costco, Crate & Barrel, Lowe’s and Big Lots!, among others. More information at www.dolly.com.
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